Email, chat or call us

Use the ‘Forgot?’ link in the login box.

Enter your email/username and you’ll receive an email with a link to a page where you can reset your password. You'll need to remember the answer to the security question you provided during registration.

If the email address is no longer valid or you don’t remember the answer to the security question, you can always contact us by phone.

Click ‘My Bets’ under ‘Gaming Activity’ in My Account, and you’ll be taken to your Betting History. Here you can view the results of all your past bets. Those still awaiting a result will be marked ‘Open’. Any bets won should be settled within a few minutes – occasionally it may take a little longer as we wait for official confirmation of the result.

If you’ve been asked to verify your identity, address or payment method, see our Verify Your Account help page for more information. Please read everything carefully as your verification process will be much quicker if everything is submitted correctly!