Contact Us

First, have you checked these?

Top FAQs

I've forgotten my password. What should I do?

Use the ‘Forgot?’ link in the login box.

Enter your email/username and you’ll receive an email with a link to a page where you can reset your password. You'll need to remember the answer to the...

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How do I find the outcome of my bet?

Click ‘My Bets’ under ‘Gaming Activity’ in My Account, and you’ll be taken to your Betting History. Here you can view the results of all your past bets. Those still awaiting a result will be marked ‘...

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How do I verify my account?

If you’ve been asked to verify your identity, address or payment method, see our Verify Your Account help page for more information. Please read everything carefully as your verification process will...

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Still need help?

Chat with us

  • Send us an Email

    For any other queries you can contact our Customer Service Department through

    Forgotten your password?

    We are unable to give out passwords via email. You can reset your password online – find out how.

    Call Us

    • Phone lines will not be available until the 11th July
    • You can either contact us by chat or email instead. Apologies for the inconvenience.
    • For non-English speaking operators please see the link above.

    Opening hours

    Opening hours for support in English:


    Chat lines: 24/7
    Phone lines: Phone lines will not be available until the 11th July
    Email: 24/7